At our company, we recognize the intricate balance required when pursuing payments from your customers, especially when you’re still working with them. As a team, we are committed to delivering the highest level of professionalism, ensuring that your customers are treated with the utmost respect and consideration.
We firmly believe that successful recovery should not be based solely on forceful tactics or demanding communication. Our approach to achieving optimal results for our clients involves providing their customers with positive experiences and long-term payment solutions, rather than just temporary fixes.
Through our compassionate, productive, and non-judgmental conversations, we have redefined how consumers experience collections. Rather than bombarding them with persistent calls and demanding collectors, our representatives take the time to listen, educate, and assist consumers in finding a feasible way to repay their debts.
Moreover, we prioritize building genuine relationships, which is why our account executives maintain a connection with your customers for the duration of the repayment process. This means that your customers won’t have to switch between representatives, retell uncomfortable or embarrassing details, or worry about being misunderstood by someone on the other end of the line.
Safeguarding the reputation of our clients’ brands is a top priority when working with consumers. We firmly believe that by treating customers with empathy and professionalism, they are more likely to cooperate in repaying their debts. They are also inclined to emerge from the collection experience with a renewed trust in the brand.
Whether acting as a first-party extension of your business or reaching out as a third party, we view every interaction with your customers as an occasion to make a positive impression and uphold the good name that your company has worked tirelessly to establish.
Incorporating a third-party solution into your operations can be instrumental in streamlining processes and bolstering your profitability, freeing up your team to concentrate on their core competencies. Our team of FDCPA-trained account executives, armed with empathy and understanding, approach every customer interaction to offer customized debt repayment solutions.
Moreover, with our Risk-Free Guarantee, you have the peace of mind that you only pay us when we successfully recover your outstanding debts.
Businesses such as yours who seek the services of CCA represent a diverse range of industries and geographic locations throughout the nation. A common challenge you all face is the issue of outstanding debts owed by one or more of your clients that you are hesitant to write off. Additionally, you are searching for a resolution to the question that plagues many in your position:
How can you efficiently recover the money you are owed without encountering undue stress, complications, or incurring costly litigation fees?
Undoubtedly, you have attempted to contact debtors to no avail through unanswered calls, ignored emails, or frustratingly evasive responses. As a result, you are likely feeling overwhelmed and exasperated.
This is where our team of commercial collections experts can assist you. With an impressive success rate of 85% in recovering significant, viable debts, we are equipped to address your unique requirements and deliver optimal outcomes.
Before you call, you’ll probably want to know how much a professional debt collector will cost. Typically our fees range from 10 percent to 25 percent of the money we collect. If we don’t recover, you don’t pay — simple as that.
Give us a call to discuss your situation. If your claim is qualified for our services, we will provide a written estimate. If we can’t help you, we will refer you to a well-suited colleague in the CCA Referral Network.
After an initial consultation, a seasoned debt collector will personally manage the case, calling upon our network of industry specialists for strategic counsel as needed. On average, our debt collectors have a decade or more of commercial collections experience.
Your project lead will listen to your detailed side of the story and review your contract or sales agreement.
We will research the client or customer in question, including your documented correspondence before, during and after the transaction. Next, we will investigate the customer’s company to identify everyone within the chain of approval for accounts payable.
CCA’s commercial debt collectors understand how businesses work because they worked in business prior to becoming debt collectors. This strategic advantage sets us apart from typical collection agencies. We understand the politics, logistics and pressures that are faced by the people who control the money we want to collect. We also fully understand contracts of all types, including sales orders, purchase orders, invoices, return merchandise authorizations, pricing discounts, sales tax laws, itemized freight and shipping charges, returns and return policies, and common general contract terms.
Next, your team will customize a plan to recover your money. CCA does not make specific tactics public to maintain our strategic advantage but we’ll fully explain our strategy to our clients before we execute the plan. We anticipate hearing the same excuses you may have heard right off the bat. We’ve heard it all before and have proven strategies to get beyond the excuses to the truth and beyond the truth to repayment.
The first step is yours. Call us today at 877-856-5391 to discuss your case. We can begin collecting your money as soon as tomorrow.
Before you call, you’ll probably want to know how much a professional debt collector will cost. Typically our fees range from 10 percent to 25 percent of the money we collect. If we don’t recover, you don’t pay — simple
